Supply Guidelines
Effective Date: July 16, 2026 • Ref: ZSI/SG/2026-V1
Zero Liability Notice
All trade relationships, container routing protocols, and sales manifests are governed strictly under these rigid, zero-risk seller frameworks.
01. Stalwart Order Confirmation Policy
Once an order is formally confirmed via proforma invoice execution or initial deposit clearings, it shall be deemed absolute, final, and irrevocable. Under no circumstances and in no situation whatsoever shall the buyer have the right to cancel, reduce, or modify the established transaction parameters.
02. Absolute No-Return Protocol & Insurance Custody
Zhen Sea International LLP operates under a strict, non-negotiable zero-return protocol. Once cargo leaves the load port, no return matrix or stock reversal will be accepted. In the event of transit anomalies, loss, or contamination, the buyer must immediately contact and settle claims directly with the marine insurance provider.
03. Paid Product Evaluation Samples
No industrial trade evaluation samples (including Spices, Garments, or Leather portfolios) shall be disbursed free of charge. Any requested samples require independent commercial payment, which includes the standalone product valuation cost alongside all corresponding international express courier fees.
04. Buyer Default & Forfeiture Terms
Failure by the buyer to settle balance payments or clear destination port arrivals results in instantaneous token forfeiture. The seller retains complete rights to re-route or liquidate shipments to recover operational overheads, completely eliminating risk toward the buyer's actions.